Leaders are people too. They react to triggers, they get their buttons pushed just like everyone else. But one of the competencies that a leader is supposed to have is the ability to ignore it when those buttons are pushed. They are supposed to know that bad decisions happen when they are purely emotional, based […]
We collaborate with companies and individuals in their quest for excellence and in overcoming whatever obstacles keep them from ever higher levels of success.
We partner with others to take them to the next level – in leadership, in management, in establishing and achieving goals, and in all phases of business operation.
We work with clients to help them plan strategically and to bring about whatever changes are necessary to fulfill potential.
We build a bridge between where clients are and where they want to be.
Clients define success and then we walk the pathway to it with them.
Companies are so busy thinking about customer experience that they very often forget that it is the employee experience that creates it. Culture and brand are two sides of the same coin. For the outward facing brand to be positive, allowing for an exciting customer experience, the inward facing culture must be positive. That allows […]
Integrity starts at the top. And “do as I say, not as I do” does not cut it. Employees watch the boss and the behavior she exhibits. If she does something that is not in line with the organizational definition of integrity, guess what will happen. Some will say, “if she can do that, then […]